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Terminal car park entry at Melbourne Airport at dusk

Privacy Policy

How this Melbourne Airport parking guide collects, uses and stores personal information when you compare airport parking options and send an enquiry.

Parkingairportmelbournes.com — enquiry data only Applies to this site, not airport booking systems

What this covers

This policy applies to this website only

This Privacy Policy explains how parkingairportmelbournes.com collects, uses and stores personal information when you use the site. It covers the data we collect through the enquiry form, how we handle it, and the choices available to you.

We help travellers compare Melbourne Airport parking for terminals, trip lengths and budgets. We do not process parking bookings or take payment on this site. If you continue to an operator or to Melbourne Airport to book parking Melbourne Airport bays, that booking system has its own privacy terms.

The current version is always published on this page. The policy was last reviewed for the 14 October 2026 publishing cycle. Continued use of the site after an update means you accept the revised policy.

At a glance

Enquiry replies only We answer questions, we do not book bays
No payment details collected No card or booking reference fields
No sale of personal details Shared only to run the site
You can ask, fix or delete Contact details below
Ask about your data on the contact page

Direct from you

Information we collect

We collect the information you provide when you submit the enquiry form: your name, email address, phone number if you supply one, and the contents of your message. That is the only personal detail we ask for.

If you write about airport parking dates, terminals, or shuttle needs for parking Melbourne Airport options, include only what we need to answer. There is no need to send licence numbers, flight bookings, or identity documents.

Automatic

Technical information

We also collect limited technical information automatically, such as browser type, approximate location derived from your IP address, and the pages you visit. This helps us keep pages about Melbourne Airport parking loading cleanly and understand which guides travellers actually use.

We do not collect payment details or booking references, because bookings are not processed on this site. If a message contains card details by mistake, we delete that part and reply without storing it.

Purpose limit

How we use your information

We use the information you submit to respond to your enquiry and to answer follow-up questions. Technical information is used to keep the site working, understand which pages are useful, and detect misuse.

We do not sell personal information, and we do not use enquiry details for unrelated marketing without your consent. If you ask to hear about guide updates, we only write about what you agreed to.

Covered walkway between parking deck and terminal doors
Deck walkway — where enquiries often start No booking data taken on this site

Cookies and similar technologies

The site uses cookies and similar technologies to remember preferences and measure how pages are used. Details of the categories we use, and how to control them, are set out in our Cookie Policy.

You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do. For example, a preference for how airport parking comparison pages display may reset on your next visit.

Read the Cookie Policy for categories and controls

Sharing and disclosure

We share personal information only where necessary to run the site, for example with service providers who host it or manage email. These providers act on our instructions and do not use enquiry contents for their own purposes.

We may also disclose information where required by law, in response to a lawful request, or to protect the rights and safety of the site and its users. Any disclosure is limited to what is needed for that specific obligation.

Stairwell inside terminal car park with traveller heading to doors

Stairwell core — limited access, limited sharing

Who sees an enquiry

Our small response team To answer your message
Hosting and email providers On instructions only
Authorities when required Lawful request only

Retention

We keep enquiry records for as long as needed to handle your question and any follow-up, then for a reasonable period afterwards for record-keeping. That later period lets us check what was said if the same Melbourne Airport parking question comes back.

Technical and analytics data is retained in aggregated or anonymised form. When information is no longer needed, we delete or anonymise it so it can no longer be linked to you.

Security

We take reasonable technical and organisational steps to protect personal information against loss, misuse and unauthorised access. Access to the inbox is limited, and messages are handled on systems with standard safeguards.

No method of transmission or storage is completely secure, so we cannot promise that information will never be affected by a security incident. If a breach occurs that affects you, we will notify you as required by applicable law.

Children's privacy

This site is intended for adults arranging travel and parking. We do not knowingly collect personal information from children. If you believe a child has submitted information through the site, contact us and we will remove it.

Changes to this policy

We may update this policy to reflect changes in our practices or in applicable law. The current version is always published on this page.

Read the Terms of Service alongside this policy

Your control

Your rights and choices

You can ask us what personal information we hold about you, request a correction, or ask us to delete it. You can also object to certain uses or withdraw consent where consent is the basis for processing.

To make a request, contact us using the details below. We will respond within a reasonable period and may need to verify your identity first, for example by confirming the email address your original enquiry came from.

What to include

  • The email you wrote from, so we can find the right thread.
  • Whether you want a copy, a correction, or deletion.
  • Any dates or subjects that narrow the search, such as terminal parking or long-stay questions.

Contact

Questions about this policy or about your personal information can be sent through the contact page, by phone, or by post. We answer privacy questions the same way we answer parking questions: directly and in plain language.

Send a message Via the contact page +61 3 9297 1600 Open 24 hours, 7 days
Level 2, Terminal 2, Departure Drive, Melbourne Airport, VIC 3045, Australia Postal address